This applies to all Satiated Desires purchases
I do not give refunds on items, I’ll swap an item for another of the same price.
I will not redeliver transfer items that are not delivered. You need to lodge a support ticket with LL and request redelivery.
I’m happy to redeliver copy items without the support ticket being lodged. Just drop me an IM and send me a copy of your transaction history confirming purchase.
Things you might like to try first
If the box was empty when you rezzed it. Give it a few minutes and open it again. When SL is being laggy it can take a while for the asset server to send the details to your viewer.
If you didn’t receive the box from the Marketplace. Clear cache and relog. Then wait for all your inventory to load. If it’s not there then lodge a ticket with LL support. If that has gone missing then there’s probably other stuff in your inventory that has vanished as well.
This assumes you didn’t decline the purchase in the first place. If you did that, there’s no way for me to confirm you did it and there’s nothing I can do.